How Can Bonus Call Help Attract and Retain Players?
What Is Bonus Call?
MegaNodes Bonus Call allows an API agent to intentionally provide winnings to players under that agent. The player does not know that the win was generated by Bonus Call and simply experiences it as a normal game win.
This makes Bonus Call useful for giving new players a stronger first experience or providing additional winning moments to existing players who have suffered significant losses, helping with both player acquisition and retention.
How Are Bonus Call Winnings Paid?
A configured Bonus Call amount can be delivered in different ways:
- The full amount in a single spin
- The amount divided across multiple spins
The player does not see the internal payout logic and simply experiences ordinary game winnings.
Using Bonus Call for New Player Acquisition
A new player's first sessions can strongly affect whether that player returns.
If a new user experiences only rapid losses, early churn may increase. A carefully configured Bonus Call can create a natural winning experience and may help:
- improve first-session satisfaction
- increase play time
- improve return probability
- strengthen sign-up promotions
Bonus Call can therefore be used not only as a payout feature but also as an operational tool for managing the early player experience.
Supporting Existing Player Retention
Bonus Call may also be useful for:
- players with large recent losses
- long-term or important players
- users whose activity has declined
- players you want to encourage to return
Providing a winning moment at the right time may help reduce churn among users who have experienced extended losses.
Pragmatic Play Free Spins and Bonus Call
Pragmatic Play's Free Spin feature can be used as a special form of Bonus Call.
The agent can set both the number of free spins and an intended target win amount. For example, the player may receive 20 free spins while the system delivers the configured winnings naturally through those spins.
This can be useful for sign-up campaigns, reactivation promotions, and VIP offers.
Does Bonus Call Reduce the Agent Balance?
In the final accounting, Bonus Call does not create a separate permanent reduction in the agent's total money.
When Bonus Call is activated, however, the configured Call amount is temporarily deducted from the agent's available balance.
As the player receives the configured winnings, the corresponding amount is credited back to the agent money.
Activate Bonus Call → Call amount temporarily deducted → Player receives winnings → Amount returns to agent money
What Happens If Bonus Call Is Stopped?
If the agent manually stops Bonus Call before completion, any remaining unpaid Call amount is returned to the agent's available money.
Therefore, whether the Bonus Call completes or is stopped manually, the unused amount is not permanently lost.
The Most Important Operational Precaution
The key issue is the temporary reduction in available balance.
After Bonus Call is activated, the allocated amount may remain temporarily unavailable until the player receives the winnings, all configured spins are completed, or the agent manually stops the Call.
If too much money is allocated, part of the agent balance can remain tied up and may affect normal gameplay for other users.
Agents should therefore check the available balance first and assign only an amount that will not interfere with other players' activity.
Use Bonus Call as an Operating Strategy
Bonus Call can be used strategically for:
- improving the first experience of new players
- reducing churn among heavily losing users
- retaining VIP players
- encouraging return visits
- strengthening Free Spin promotions
- reactivating selected user groups
With the right player targeting and appropriate Call amounts, Bonus Call can be a powerful tool for player acquisition and retention.
> Always consider the agent's available balance and expected activity of other players before assigning a Bonus Call amount.